Last Updated: July 3, 2025
FranLoans.com (“we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, protect, and share your personal information when you engage with our website, forms, email campaigns, or advertisements. It also outlines your privacy rights under U.S. and international law.
1. What We Collect
A. Personal Information You Provide
When you inquire about franchise financing or complete a form, we may collect:
- Full name
- Email address
- Phone number
- Estimated investment amount
- Location (City/State)
- Credit range (if voluntarily provided)
- Franchise interests
- Other relevant financial information for pre-qualification
B. Automatically Collected Metadata
We also gather non-personal data via cookies and analytics, such as:
- IP address
- Browser/device type
- Pages visited and session duration
- Referring URLs or ad campaigns
- Time and date of activity
2. How We Use Your Information
We use your information to:
- Match you with the right financing partners or loan programs (e.g., SBA, equipment financing)
- Contact you via email, SMS, or phone to follow up on your inquiry
- Improve our services and ad targeting
- Support compliance and fraud prevention
- Send updates or resources related to franchise funding
We never sell or rent your personal information.
3. Communication Consent
By submitting a form or interacting with our website, you consent to receive:
- Emails with funding information or next steps
- SMS/text messages for updates or appointment reminders
- Phone calls from our funding advisors or lending partners
You can unsubscribe anytime by clicking “Unsubscribe” in emails or replying “STOP” to SMS.
4. Use of Cookies & Tracking
We use cookies, pixels (e.g. Google Ads, Meta Pixel), and analytics to:
- Track campaign performance
- Remember your session preferences
- Improve website functionality
- Serve retargeted or personalized ads
You can disable cookies through your browser. Doing so may affect certain features.
5. Who We Share Data With
Your data is only shared with:
- Verified lending partners or financial institutions for funding-related communication
- Internal CRM, email, or SMS platforms (under confidentiality agreements)
- Legal or regulatory authorities when required by law
We do not sell or share your information for unrelated third-party marketing.
6. Data Security
We use encryption, firewalls, secure cloud platforms, and access controls to protect your information. While we follow industry standards, no system is 100% secure.
7. Data Retention
Your information is retained only as long as needed for:
- Loan qualification
- Follow-up communications
- Regulatory or legal compliance
You may request deletion of your data at any time.
8. Your Privacy Rights
A. U.S. Residents (CCPA & CalOPPA)
California residents may:
- Request access to or deletion of your personal information
- Know what we collect and how it’s used
- Opt out of any “sale” (we do not sell your data)
- Be notified of privacy updates
We honor Do Not Track browser signals.
B. EU/EEA Residents (GDPR)
If you’re in the EU/EEA, you may:
- Access, correct, or delete your personal data
- Withdraw consent
- Object to processing
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, contact: privacy@franloans.com
9. Children’s Privacy (COPPA)
FranLoans.com does not knowingly collect personal information from children under 13. If you believe a child submitted data, please contact us and we will promptly delete it.
10. CAN-SPAM Compliance
We comply with the CAN-SPAM Act:
- Clear opt-out/unsubscribe links in every email
- A valid business address included
- Timely processing of all unsubscribe requests
- No misleading subject lines or sender names
11. Policy Updates
We may revise this policy occasionally. All updates will be posted on this page with the updated date. Major changes will be announced via email or website notification.
12. Contact Us
For privacy-related inquiries or data access requests:
FranLoans.com | Franchise Loans
policy@frangroup.com